First Forward was originally formed in October 1997, the journey on “The Road” had begun. As you are all aware the information technology environment has changed considerably from this date. Amazingly our first website was produced with the help of Microsoft’s Word (that very first front page is opposite (or above depending on what device you are viewing on)).
We started business offering computer peripherals and accessories, then hastily moved on to selling new Sun Microsystems workstations and servers concentrating on UNIX operating system machines, including, upgrades and networking products. Generally speaking our customer base was within the financial banking sector and the NHS. Working with these large corporations nationally and internationally was and still is very rewarding, you really have to understand the meaning of customer service to survive the test of time.
The Internet changed the way we had to do business, from a hardware supplier to a Value Added Reseller as it was known back then. Today we have to offer the whole package, support services, network and configuration setup, advice and really understanding our customers business is paramount to achieving this.
Our success is attributed to listening to the customer, delivering in an efficient and timely manner.