Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
All associated delivery costs are included with the price as offered for sale ( unless otherwise stated)
Which payment methods are accepted in the Online Shop?
Payment Gateway: All payments are transacted using the encrypted PayPal platform. Payment methods accepted include PAYPAL, VISA, MASTERCARD, DEBIT & CREDIT CARD.
How long will delivery take?
Normally next day, sometimes delivery is held up with the manufacturing warehouse, this is a rear occurance, unfortunately out of our control.
How secure is shopping in the Online Shop? Is my data protected?
Security policy: Our whole website uses Secure Socket Layer (SSL) encrypted file transfer. This means any data traveling between yours and our site is encrypted at AES 256bit level. We do not hold or indeed process any financial data appertaining to your purchase.
What exactly happens after ordering?
If the item is not in our physical stock we then check the manufacturer’s stock. We then carry out some internal checks on the customer details, if this passes security the order this passed over for processing.
Do I receive an invoice for my order?
Yes an invoice is sent out after the goods are dispatched.
